feedback
FAQ
Your Flixtime Account
1. How do I create an account?
- Click here to register for a FREE account on Flixtime. Be sure to enter a valid email address
2. I forgot my password — help!!
- No problem! Click here and enter your email address.We will send you a new password
3. How do I change my password?
- Log in, and click on the "my account" button at the top of the page. Then, simply click on the "change password" tab and enter your old and new passwords into the appropriate fields.
Getting Started
1. How do I create a video?
- After logging in to your Flixtime account, click on the "create a new video" button at the top of the page. From this page, you can add photos/videos, music, and text. Click on the "Add Photos/Videos" button, and you'll be presented with two choices: Upload and Media Lounge. You can upload images from your computer to Flixtime, or select stock photos from the Media Lounge. You'll also be presented with the same choices for the "Add Music" — upload your own music, or choose from our stock music collection! To create a text slide, simply click "Add Text Slide", and enter your text in the "main text" and "subtext" fields.
2. How do I move, rotate, and duplicate images?
- To move and organize images, simply click, drag and drop the image to the place in the timeline that you'd like it to appear. You can also move images around by dragging and dropping them in the "organize" view.
- To rotate and duplicate images, simply click on the checkmark in the top right hand corner of the thumbnail image you wish to manipulate. Under the image, you will see buttons to rotate, highlight, and duplicate the image.
3. What browser or software do I need?
- You'll need Javascript turned in in your browser, and the latest version of Flash
- Flixtime runs on all major versions of browsers on both Macintosh and Windows platforms, including Firefox, Safari, Internet Explorer, and Google Chrome.
4. What format should I create my video in?
- You'll have a choice of MP4, DivX, H.264 and FLV files, all in 640 x 360 resolution, and a smaller MP4 file (320x x 240) for iPods and other portable video players.
5. What kind of files can I upload?
- Video: avi, mpg, flv, wmv and mov files, maximum file size and resolution: 75MB
- Audio: mp3 files, maximum file size and length: 15MB
- Photos: jpeg, gif and png files, maximum file size: 7MB
6. How many files can I upload?
- During our beta period, you may upload up to 60 files. Please keep in mind that video files are limited to a maximum of 10 seconds per clip. After our beta period, you will be able to upload a limitless amount of images.
Mixing Your Video
1. How do I change the transitions or effects?
- The effects and transitions are automatically generated by our system, and every time you render, a new and unique video is generated! There are several ways to customize the video: first, you can move the order of your photo, video, and text slides - simply click on the "organize" tab, and move the slides as you wish. Second, you can place emphasis on certain slides by clicking the edit icon at the top right hand corner of the slide, and selecting "highlight". And finally, simply clicking "Render Video" will create a new remixed video, even if you don't change anything!
2. Can I upload anything I want?
- We strongly recommend that you use images, video, and music that you own, or have the right to use.
3. What kind of video should I make?
- Any kind you want - let your imagination run wild. Instead of sending your friends links to photo albums, create a Flixtime video instead! Create entertaining videos instead of boring old slideshow presentations, and make amazing commercials for your business!
Downloading and Sharing
1. Can I download and share my Flixtime video?
- Yes! Click on the "share" button underneath the main video window and share through Facebook, Twitter, YouTube, email, and many other methods! You can also download the video directly to your computer. If you choose to share your videos through YouTube, your Flixtime video will be uploaded to your YouTube account automatically.
2. Can I use my Flixtime videos anywhere I want?
- Pretty much! However, if you use music from our music lounge, you must obtain additional licensing rights if you would like to show your video on TV, in video games, and in theaters. For more information, please contact audiomicro at : flixtime@audiomicro.com
Contact, Feedback and Support
How to give feedback:
- click the "feedback" tab on the upper left of the site